Privacy Policy

Privacy Policy

Last updated: 12/23/2024

Welcome to Autohaus of Orlando LLC ("we," "our," or "us"). Your privacy is our priority, and we are committed to safeguarding your personal information. This Privacy Policy outlines how we collect, use, share, and protect the information you provide when interacting with us, including through our website (autohausoforlando.com) and other services. By using our services, you agree to the practices described in this policy.

1. Information We Collect

   We collect various types of information to provide and improve our services, including:

   Personal Information You Provide
   • Contact Details: Name, phone number, and email address.
   • Credit Application Information: Financial and personal details provided through credit applications.
   • Appointment Requests: Details related to scheduling test drives or consultations.

   Information Collected Automatically

   • Device and Usage Data: Information about your device, IP address, browser type, and how you interact with our website.
   • Cookies and Tracking Technologies: Information collected through cookies, pixels, and other tracking technologies.

   Third-Party Sources

   We may fcollect data from third-party sources, including social media platforms, marketing partners, and public databases, to enhance our ability to serve you.

2. How We Use Your Information

   We use your personal information for purposes such as:

   • Service Delivery: To schedule test drives, respond to inquiries, and provide relevant vehicle information.
   • Marketing and Promotions: To send promotional offers, updates, and other communications (excluding sensitive credit application data).
   • Credit Application Processing: To facilitate financing and purchasing processes.
   • Analytics: To monitor website performance and improve our services.
   • Legal Compliance: To meet legal and regulatory requirements.

3. Sharing Your Information

   Your privacy is important to us. Your information may be shared with:

   • Service Providers: Third-party vendors who assist with appointment scheduling, email/SMS communications, and website analytics.
   • Financial Institutions: For credit application processing and financing purposes.
   • Legal Entities: When required to comply with applicable laws, regulations, or legal processes.
   • Marketing Partners: To deliver targeted advertisements and promotions, subject to applicable laws.

   Third-Party Text Messaging

   Please note that Autohaus of Orlando LLC uses third-party services to send SMS text messages for appointment reminders, promotions, and follow-ups. These text messages are not facilitated by Carsforsale.com. Autohaus of Orlando LLC has sole responsibility for the third-party service used for SMS communications. Carsforsale.com does not provide, facilitate, or hold any responsibility for text messaging services used by Autohaus of Orlando LLC.

   We do not sell or rent your personal information to third parties.

4. Cookies and Tracking Technologies

   We use cookies and similar tracking technologies to:

   • Personalize your experience on our website.
   • Provide relevant advertisements and content.
   • Monitor website performance and functionality.

   You can manage or disable cookies through your browser settings. Note that disabling cookies may affect your browsing experience.

5. How We Protect Your Information

   We prioritize your data security with the following measures:

   • Encryption: Sensitive data is encrypted during transmission and storage.
   • Access Control: Access to personal data is restricted to authorized personnel only.
   • Firewalls and Monitoring: Advanced systems to detect and prevent unauthorized access.

   Despite our best efforts, no system can be completely secure. We encourage users to take precautions when sharing personal information online.

6. Retention of Information

   We retain your personal information only as long as necessary to fulfill the purposes outlined in this policy:

   • General Information: Retained for customer engagement and marketing purposes unless you request deletion.
   • Credit Application Data: Stored securely and retained solely for regulatory compliance and processing purposes.

   Once your information is no longer needed, we securely delete or anonymize it.

7. Your Privacy Rights

   You have the following rights regarding your personal information:

   • Access: Request a copy of the information we hold about you.
   • Correction: Update or correct inaccurate or incomplete information.
   • Deletion: Request the deletion of your personal information, subject to legal requirements.
   • Marketing Preferences: Opt out of receiving promotional emails or SMS messages by using the unsubscribe link or replying "STOP."

   To exercise these rights, please contact us using the information provided below.

8. Children's Privacy

   Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected information from a minor, we will promptly delete it.

9. Updates to This Policy

   We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal obligations. Updates will be posted on this page with the "Last updated" date. We encourage you to review this policy periodically to stay informed about how we protect your information.

10. Contact Us

    If you have any questions, concerns, or requests related to this Privacy Policy, please reach out to us:

    Autohaus of Orlando LLC
    1001 W Colonial Dr
    Orlando, FL 32804
    Email: autohausoforlando@gmail.com

    We are committed to addressing your concerns and ensuring your privacy is protected.